METHODS EMPLOYED IN CONDUCTING A TRAINING NEEDS STUDY IN A MAINTENANCE DIVISION OF A STATE HIGHWAY DEPARTMENT

VALID MEASURES OF TRAINING NEEDS ARE MADE FOR CURRENT AND POTENTIAL MAINTENANCE SUPERVISORS. THEY REVEAL THE MOST URGENT NEEDS AND THE BEST COURSE CONTENT AND FORM FOR TRAINING. MAINTENANCE SUBJECT MATTER EXPERTS AND EXPERTS IN STUDY TECHNIQUES WORK AS A TEAM TO ACCOMPLISH THE FOLLOWING: (1) ASCERTAIN THE STATUS OF THE TOTAL SUPERVISORY FORCE ON FACTORS THAT AFFECT LEARNING, USING EMPLOYER RECORDS TO FIND AGE, EDUCATION, EXPERIENCE, AND GEOGRAPHIC DISTRIBUTION FACTORS, (2) BREAKDOWN THE TASKS OF EACH MAINTENANCE JOB AND LIST THEM IN JOB ELEMENT STATEMENTS, TO REVEAL THE KNOWLEDGE, SKILLS, AND ABILITIES NEEDED TO DO THE JOB, WHICH ARE THEN COMBINED INTO KSA STATEMENTS, (3) MEASURE HOW WELL A RANDOM SAMPLE OF SUPERVISORS POSSESSES THE KNOWLEDGE, SKILLS, AND ABILITIES NEEDED IN THEIR JOBS, KSA-BASED WRITTEN TESTS, PERFORMANCE TESTS, AND SUPERVISORY APPRAISALS ARE USED AND RESULTS ARE PROJECTED STATEWIDE TO FIND THE TOTAL NUMBER NEEDING TRAINING ON KSA, AND (4) MEASURE THE SAMPLE SUPERVISORS FOR THEIR CAPACITY TO LEARN, USING A STANDRAD TEST, AND USING QUESTIONNAIRES AND INTERVIEWS TO SEE IF THEY ARE WILLING AND HAVE TIME TO TAKE TRAINING. /AUTHOR/

  • Record URL:
  • Supplemental Notes:
    • Paper sponsored by Committee on Maintenance Personnel and presented at the 47th Annual Meeting. Distribution, posting, or copying of this PDF is strictly prohibited without written permission of the Transportation Research Board of the National Academy of Sciences. Unless otherwise indicated, all materials in this PDF are copyrighted by the National Academy of Sciences. Copyright © National Academy of Sciences. All rights reserved.
  • Authors:
    • Bergstralh, Kermit L
  • Publication Date: 1968

Media Info

  • Media Type: Digital/other
  • Features: Figures; Tables;
  • Pagination: pp 23-43
  • Monograph Title: Maintenance management 1967
  • Serial:

Subject/Index Terms

Filing Info

  • Accession Number: 00218426
  • Record Type: Publication
  • Files: TRIS, TRB
  • Created Date: Dec 9 1994 12:00AM