Is increasing airline denied boarding compensation limits the answer? Factors that contribute to denied boardings

There has been an increase in the number of involuntary denied airline passenger boardings in the US. A denied boarding is influenced by multiple factors other than compensation amounts, including the accuracy, magnitude, and variability associated with no-show forecasts, load factors, and carriers' day of departure operating policies. The authors describe how these and other factors influence denied boardings, why they differ across US carriers, and why carriers have strong internal incentives to reduce denied boardings.

• Record URL:
  • http://www.sciencedirect.com/science/article/pii/S0969699711000457
• Availability:
  • Find a library where document is available. Order URL: http://worldcat.org/oclc/31005945
• Supplemental Notes:
  • Abstract reprinted with permission from Elsevier
• Authors:
  • Garrow, Laurie A
  • Kressner, Josephine
  • Mumbower, Stacey
• Publication Date: 2011-9

Language

• English

Media Info

• Media Type: Print
• Features: Figures; References; Tables;
• Pagination: pp 271-277
• Serial:
  • Journal of Air Transport Management
  • Volume: 17
  • Issue Number: 5
  • Publisher: Elsevier
  • ISSN: 0969-6997
  • Serial URL: http://www.sciencedirect.com/science/journal/09696997

Subject/Index Terms

• TRT Terms: Airlines; Analysis; Boarding; Forecasting
• Identifier Terms: U.S. Department of Transportation
• Uncontrolled Terms: Involuntary denied boardings; No-show passengers
• Geographic Terms: United States
• Subject Areas: Aviation; I70: Traffic and Transport;

Filing Info

• Accession Number: 01344688
• Record Type: Publication
• Files: TRIS
• Created Date: Jul 19 2011 8:10AM