Promoting passenger comfort and wellbeing in the air: An examination of the in-flight health advice provided by international airlines

Cases of airline passengers developing deep vein thromboses and contracting infectious diseases during flights have led to airlines' provision of in-flight customer health advice coming under increased scrutiny. By means of a manifest content analysis of the information provided in 50 international airlines' in-flight magazines, this paper examines the nature and presentation of the health advice that is supplied and comments on the different approaches individual airlines adopt.

• Record URL:
  • http://www.sciencedirect.com/science/article/pii/S0969699711000342
• Availability:
  • Find a library where document is available. Order URL: http://worldcat.org/oclc/31005945
• Supplemental Notes:
  • Abstract reprinted with permission from Elsevier
• Authors:
  • Budd, Lucy
  • Warren, Adam
  • Bell, Morag
• Publication Date: 2011-9

Language

• English

Media Info

• Media Type: Print
• Features: References; Tables;
• Pagination: pp 320-322
• Serial:
  • Journal of Air Transport Management
  • Volume: 17
  • Issue Number: 5
  • Publisher: Elsevier
  • ISSN: 0969-6997
  • Serial URL: http://www.sciencedirect.com/science/journal/09696997

Subject/Index Terms

• TRT Terms: Airlines; Analysis; Communicable diseases; Diseases and medical conditions; Health hazards; Literature reviews; Passenger comfort; Veins
• Uncontrolled Terms: Content analysis; Deep vein thrombosis; Magazines; Well being
• Subject Areas: Aviation; Passenger Transportation; I70: Traffic and Transport; I91: Vehicle Design and Safety;

Filing Info

• Accession Number: 01344698
• Record Type: Publication
• Files: TRIS
• Created Date: Jul 19 2011 8:10AM