SERVICES THROUGH THE EYES OF OUR CUSTOMERS

• Corporate Authors:

  International Association of Public Transport (UITP)

  Rue Sainte Marie 6
  Brussels,   Belgium  BE-1080
• Authors:
  • Abdol Salam, Shahrin
• Publication Date: 2011

Language

• English

Media Info

• Pagination: 18
• Serial:
  • CONGRESS - DUBAI 2011
  • Issue Number: RW 6 - Asia pacific

Subject/Index Terms

• TRT Terms: Customer service; Quality of service; Rapid transit
• Geographic Terms: Asia; Singapore
• UITP Terms: Customer oriented management; Metro network; Quality of service
• Subject Areas: Public Transportation;

Filing Info

• Accession Number: 01338910
• Record Type: Publication
• Source Agency: International Association of Public Transport (UITP)
• Files: UITP
• Created Date: May 3 2011 2:25PM