Implementing ITS at New York City for Para-Transit Service

This paper describes the 2007 improvements made by New York City Transit (NYCT) to its Adept system, which schedules up to 22,500 para-transit trips on weekdays. Municipalities offer heavily subsidized door-to-door transit service for the elderly and handicapped that are unable to use the fixed-route bus system, as mandated by the Americans with Disabilities Act. Adept is StrataGen’s automatic scheduling & dispatching system. However, there are often changes on the day of service, due to changes in the trip set and to unpredictable traffic conditions. The 2007 improvements features an intelligent transportation system (ITS) Automatic Vehicle Location and Monitoring (AVLM) project to equip all vehicles with automatic vehicle location and mobile data computers (AVL/MDC). This system enables Adept to be automatically updated with the actual world state in real-time, thus freeing dispatchers to take corrective action based on accurate data, and to communicate manifest changes to drivers in real-time. The authors report AVLM project status and enhancements to the Adept system that have been able to maintain responsiveness in light of the unprecedented volume of ITS information flow associated with dispatching a large number of trips. They conclude that this ITS paradigm is providing automation and accuracy to save dispatchers and drivers time and effort in the fluid, dynamic application of para-transit dispatching for NYCT, the largest such operation in the world.

• Corporate Authors:

  ITS America

  1100 17th Street, NW, 12th Floor
  Washington, DC  United States  20036
• Authors:
  • Ho, William
  • Altschul, Brian
• Conference:
  • 15th World Congress on Intelligent Transport Systems and ITS America's 2008 Annual Meeting
  • Location: New York NY, United States
  • Date: 2008-11-16 to 2008-11-20
• Publication Date: 2008

Language

• English

Media Info

• Media Type: CD-ROM
• Features: Figures; References;
• Pagination: 7p
• Monograph Title: ITS Connections: Saving Time. Saving Lives

Subject/Index Terms

• TRT Terms: Automatic vehicle location; Demand responsive transportation; Dispatching; Intelligent transportation systems; Paratransit services; Public transit; Real time information; Schedules and scheduling; Traffic congestion; Traffic surveillance; Travel demand; Urban areas
• Geographic Terms: New York (New York)
• Subject Areas: Data and Information Technology; Operations and Traffic Management; Public Transportation; I72: Traffic and Transport Planning;

Filing Info

• Accession Number: 01142558
• Record Type: Publication
• Files: TRIS
• Created Date: Oct 28 2009 8:51AM