HUMAN FACTORS EVALUATIONS IN OPERATIONAL FIELD TESTS OF INTELLIGENT TRANSPORTATION SYSTEMS

The primary purpose of this paper is to highlight the importance of a user-centered approach to help ensure public acceptance and therefore successful deployment of Intelligent Transportation Systems (ITS). The paper begins with a general overview of important concepts. First, an overview of the discipline and characteristics of "Human Factors" is provided. Then, a brief definition of ITS is followed by a focused discussion of ITS operational field tests and a survey of the user service areas they are testing. Three examples of ITS operational field tests are then described. Another purpose of this paper is to dispel a common stereotype that "evaluation" is one of the last phases before fielding a system. Using the example field tests, the paper discusses the steps required to plan an evaluation and some of the user-centered methods employed.

• Corporate Authors:

  Institute of Transportation Engineers (ITE)

  Washington, DC  United States 
• Authors:
  • Peters, J I
• Conference:
  • 1995 Compendium of Technical Papers. Institute of Transportation Engineers 65th Annual Meeting
  • Location: Denver, CO
  • Date: 1995-8-5 to 1995-8-8
• Publication Date: 1995-8

Language

• English

Media Info

• Features: References; Tables;
• Pagination: p. 681-685

Subject/Index Terms

• TRT Terms: Consumer behavior; Consumer preferences; Human factors; Intelligent transportation systems; Operations; Public opinion
• Uncontrolled Terms: Operational test and evaluation
• Subject Areas: Administration and Management; Highways; Operations and Traffic Management; Public Transportation; Safety and Human Factors; Society; I70: Traffic and Transport;

Filing Info

• Accession Number: 00713862
• Record Type: Publication
• Files: TRIS
• Created Date: Nov 6 1995 12:00AM