Transit Transparency: Effective Disclosure through Open Data

This study examines the process by which transit agencies in the United States disclose their operations data to the public and analyzes how constituencies for that data, particularly software developers and transit riders, used that information. This report is based upon five case histories of public transit agencies: Portland’s Tri-County Metropolitan Transportation System of Oregon (TriMet), Boston’s Massachusetts Bay Transportation Authority (MBTA), Chicago Transit Authority (CTA), Washington D.C.’s Metropolitan Area Transit Authority (WMATA), and New York’s Metropolitan Transportation Authority (MTA). The authors sought to understand the origin, evolution and effect of those agencies’ open data initiatives using extensive interview work, web research, and analyses of customer surveys. Through this methodology, the authors identified the drivers and barriers to adoption of transparent, consumer-oriented information systems by transit agencies.

  • Record URL:
  • Supplemental Notes:
    • This document was sponsored by the U.S. Department of Transportation, University Transportation Centers Program.
  • Corporate Authors:

    Harvard Kennedy School

    Ash Center for Democractic Governance and Innovation
    79 John F. Kennedy Street, Mailbox 74
    Cambridge, MA  United States  02138

    Taubman Center for State and Local Government

    Kennedy School of Government, 79 JFK Street
    Cambridge, MA  United States  02138

    New England University Transportation Center

    Massachusetts Institute of Technology
    77 Massachusetts Avenue, Room 40-279
    Cambridge, MA  United States  01239

    Research and Innovative Technology Administration

    1200 New Jersey Avenue, SE
    Washington, DC  United States  20590
  • Authors:
    • Rojas, Francisca M
  • Publication Date: 2012-6

Language

  • English

Media Info

  • Media Type: Web
  • Features: Appendices; Figures; Photos; References; Tables;
  • Pagination: 85p

Subject/Index Terms

Filing Info

  • Accession Number: 01481253
  • Record Type: Publication
  • Files: UTC, TRIS, ATRI, USDOT
  • Created Date: May 14 2013 9:45AM