Low-Cost Knowledge Management Techniques for Use in a Changing Workforce

Transportation agencies are facing a major exodus of experienced workers. The retirement of these workers will mean the loss not only of those who do the business and produce the products and services of the agency, but also a major loss in institutional knowledge. This workforce challenge is great under any circumstances, but in those parts of agencies with small, specialized staffs, it is especially trying. It is even more challenging in the current economic and political climate of budget cuts and smaller government. Agency budgets have been cut to the point of offering little room for discretionary spending for training and staffing has been reduced to the point were little time is available to devote to knowledge management activities to better capture and share existing knowledge. The only viable solutions for knowledge management must be low-cost, and have little impact on staff workloads. This paper outlines the efforts at the Wisconsin Department of Transportation to use low-cost knowledge management tools to help meet this challenge.

Language

  • English

Media Info

  • Media Type: DVD
  • Features: Figures; References;
  • Pagination: 19p
  • Monograph Title: TRB 90th Annual Meeting Compendium of Papers DVD

Subject/Index Terms

Filing Info

  • Accession Number: 01334122
  • Record Type: Publication
  • Report/Paper Numbers: 11-2157
  • Files: TRIS, TRB
  • Created Date: Mar 25 2011 10:28AM