Low-Cost Knowledge Management Techniques for Use in a Changing Workforce
Transportation agencies are facing a major exodus of experienced workers. The retirement of these workers will mean the loss not only of those who do the business and produce the products and services of the agency, but also a major loss in institutional knowledge. This workforce challenge is great under any circumstances, but in those parts of agencies with small, specialized staffs, it is especially trying. It is even more challenging in the current economic and political climate of budget cuts and smaller government. Agency budgets have been cut to the point of offering little room for discretionary spending for training and staffing has been reduced to the point were little time is available to devote to knowledge management activities to better capture and share existing knowledge. The only viable solutions for knowledge management must be low-cost, and have little impact on staff workloads. This paper outlines the efforts at the Wisconsin Department of Transportation to use low-cost knowledge management tools to help meet this challenge.
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Corporate Authors:
500 Fifth Street, NW
Washington, DC United States 20001 -
Authors:
- Wittwer, Ernie
- Adams, Teresa
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Conference:
- Transportation Research Board 90th Annual Meeting
- Location: Washington DC, United States
- Date: 2011-1-23 to 2011-1-27
- Date: 2011
Language
- English
Media Info
- Media Type: DVD
- Features: Figures; References;
- Pagination: 19p
- Monograph Title: TRB 90th Annual Meeting Compendium of Papers DVD
Subject/Index Terms
- TRT Terms: Budgeting; Continuing education; Knowledge; Management; Personnel retention; Professional personnel; Training; Workforce
- Geographic Terms: Wisconsin
- Subject Areas: Administration and Management; I10: Economics and Administration;
Filing Info
- Accession Number: 01334122
- Record Type: Publication
- Report/Paper Numbers: 11-2157
- Files: TRIS, TRB
- Created Date: Mar 25 2011 10:28AM