01323896

Component

http://www.sciencedirect....09e697721fd0d3574ead18b81b

This article deals with a case study about the safety culture of an aircraft maintenance organisation. The case study provides ethnographic accounts based on participant observation, interviews and document analysis. Safety culture is specifically related to the development and growth phase of the organisation and explicitly relates safety culture to production interests. The analysis focuses on the various roles and the tensions between the quality assurance and maintenance management departments, and the way aircraft maintenance technicians (AMTs) in practice deal with tensions between safety and production interests. Theoretically this article stresses the value of a process view on organisational development for the analysis of safety culture and the paradoxical relationship between safety and economic interests.

Abstract reprinted with permission from Elsevier.

English

pp 268-278

2011-2

Safety Science

Print

Bibliography; Figures (5)

Case studies; Economic impacts; Occupational safety; Organizations; Productivity; Quality assurance

Aircraft maintenance; Aircraft maintenance technicians; Ethnography; Organizational management

Administration and Management; Aviation; Economics; Safety and Human Factors

TRIS

Dec 28 2010 1:30PM

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